SHIPPING INFORMATION

All Australian and international deliveries are dispatched from Sydney, Australia within 24 hours from the time the order is placed, taking into consideration weekends and public holidays. For example, if an order is placed on a Friday afternoon, it will most likely be dispatched on the following Monday.

AUSTRALIAN ORDERS

Australian Postage Costs

Australia Shipping Costs

TEAMM8 is happy to offer FREE standard delivery to all Australian national orders on or over $100 AUD. Under $100 AUD the shipping charge is $9 AUD. All domestic Express Post orders are subject to a $15 AUD charge. Check the Aus Post website to ensure that your shipping address details fall under the Express Post network which covers 80% of Australian business addresses, private addresses and Post Office boxes.

Australian Postage Times

Standard delivery takes 3-6 business days. Express delivery is next day delivery in metro areas and 2-3 business days for all other areas.

Online Tracking

Online tracking is available for all Australian orders. Please check your email for the online tracking number after your order is placed.

US ORDERS

US Postage Costs

US Shipping Costs

TEAMM8 is happy to offer FREE standard delivery to all US orders on or over $100 USD. All US orders under $100 USD will be subject to a $18 USD delivery fee. All Express international deliveries are a flat rate fee of $31 USD.

US Postage Times

Standard shipping takes 5-7 business days. Express is 3-5 business days.

INTERNATIONAL ORDERS

Standard Shipping

Country On or over
$120 AUD
$132 CAD / £77 GBP / $2170 MXN / $845 HKD / $146 SGD / ¥12000 JPY
Under
$120 AUD
$132 CAD / £77 GBP / $2170 MXN / $845 HKD / $146 SGD / ¥12000 JPY
Canada Free $20 CAD
United Kingdom Free £12 GBP
Mexico Free $326 MXN
Hong Kong Free $127 HKD
Singapore Free $22 SGD
Japan Free ¥1785 JPY
Rest of the World Free $18 AUD

Express Shipping

$36 AUD
$40 CAD / £23 GBP / $651 MXN / $254 HKD / $44 SGD / ¥3570 JPY

TEAMM8 is happy to offer FREE standard delivery to all international orders on or over $120 AUD* (not the US, see above). All international orders under $120 AUD will be subject to a $18 AUD delivery fee. All Express international deliveries are a flat rate fee of $36 AUD.

*Please note: Express international shipping is the only delivery option for select countries including South America, Mexico, Puerto Rico, United Arab Emirates, Israel, South Africa, Mauritius, Brazil

International Postage Times

Standard shipping (not including the US) takes 7-15 business days. Express shipping takes 5-7 business days.

Delays in the delivery process are common to countries like: South America, Mexico, Puerto Rico, United Arab Emirates, Israel, South Africa, Mauritius, Brazil

Online Tracking

Online tracking is available in most countries for Standard international shipping. All Express orders have online tracking. Please check your email for the online tracking number after your order is placed.

Signature on Delivery

A signature on delivery is required for all Express international orders.

Duties & Taxes

Under the rare occasion international orders can be subject to additional charges known as taxes and duties that are out of TEAMM8’s control, but rather associated with protectionism and the economic policy of trade between countries. This is determined by the customs agency from the destined country. Taxes and duties may be imposed if the total value of the imported goods exceeds the tax-free threshold (if applicable). The payment of taxes and duties are the responsibility of the receiver. We advise you to contact your local customs office for more information.

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