Shipping Information

All Australian and international deliveries are dispatched from Sydney, Australia within 24 hours from the time the order is placed, taking into consideration weekends and public holidays. For example, if an order is placed on a Friday afternoon, it will most likely be dispatched on the following Monday.

AUSTRALIAN ORDERS

Australian Postage Costs

Standard Express
$49 Free $10
$49 $8 $10

TEAMM8 is happy to offer FREE standard delivery to all Australian national orders over $49. Under $49 the shipping charge is $8. All domestic Express Post orders are subject to a $10 charge. Check the Aus Post website to ensure that your shipping address details fall under the Express Post network which covers 80% of Australian business addresses, private addresses and Post Office boxes.

Australian Postage Times

Standard delivery takes 3-6 business days. Express delivery is next day delivery in metro areas and 2-3 business days for all other areas.

Online Tracking

Online tracking is available for all Australian orders. Please check your email for the online tracking number after your order is placed, it will come from the shipping company.

INTERNATIONAL ORDERS

International Postage Costs

Standard* Express
$99 Free $25
$99 $10 $25
$49 $15 $25

TEAMM8 is happy to offer FREE standard delivery to all international orders over $99AUD.* All international orders under $50AUD will be subject to a $15AUD delivery fee. All international orders between $50AUD and $99AUD will be subject to a $10AUD delivery fee. All Express international deliveries are a flat rate fee of $25AUD.

*Please note: Express international shipping is the only delivery option for orders to SOUTH AFRICA & MEXICO.

International Postage Times

Standard shipping takes 7-10 business days. Express shipping takes 3-7 business days.

Delays in the delivery process are common to countries like: BRAZIL, SPAIN, RUSSIA, ROMANIA, SOUTH AFRICA, MEXICO, URUGUAY, PERU.

Online Tracking

Online tracking is available in most countries for Standard international shipping. All Express orders have online tracking. Please check your email for the online tracking number after your order is placed, it will come from the shipping company.

Signature on Delivery

A signature on delivery is required for all Express international orders.

Duties & Taxes

Under the rare occasion international orders can be subject to additional charges known as taxes and duties that are out of TEAMM8’s control, but rather associated with protectionism and the economic policy of trade between countries. This is determined by the customs agency from the destined country. Taxes and duties may be imposed if the total value of the imported goods exceeds the tax-free threshold (if applicable). The payment of taxes and duties are the responsibility of the receiver. We advise you to contact your local customs office for more information. Taxes and duties are a common additional fee to orders placed in the United Kingdom.