FAQ

Yes! We ship internationally. See full details on the Shipping page.

Australian Postage Costs

On or over $100 AUD
Standard- Free
Express - $15 AUD

Under $100 AUD
Standard- $9 AUD
Express - $15 AUD

US Postage Costs

On or over $100 USD
Standard- Free
Express - $31 USD

Under $100 USD
Standard- $18 USD
Express - $31 USD

International Postage Costs *

See shipping page.

For full details please check out the Shipping page.

Australian Postage Times

Standard delivery takes 3-6 business days. Express delivery is next day delivery in metro areas and 2-3 business days for all other areas.

US Postage Times

Standard shipping takes 5-7 business days. Express is 3-5 business days.

International Postage Times

Standard shipping (not including the US) takes 7-15 business days. Express shipping takes 5-7 business days.

Delays in the delivery process are common to countries like: South America, Mexico, Puerto Rico, United Arab Emirates, Israel, South Africa, Mauritius, Brazil

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See Shipping page for full info.

If your order is eligible for online tracking (most are, see Shipping page for more info) then you should receive an email from the postage company when your order is shipped. Follow the instructions on the email to track your order.

Unless otherwise specified, all TEAMM8 products are cold machine washable and may be tumble dried at a warm setting. Do not dry clean TEAMM8 products.

If you are unhappy with your order, TEAMM8 will gladly exchange or refund the cost of the purchase.

To make a return:

Please download the return form here, fill in and print. Then send that along with your item(s) which must be in original condition* and returned within 30 days from the date of receipt to the following address:

TEAMM8
Shop 10
417-421 Bourke St
Surry Hills NSW 2010
Australia

The cost and reach of the shipping of the item(s) returned is your responsibility. Once the package has reached teamm8 HQ, we will gladly send the initial exchanged item(s) at no extra charge. With any subsequent exchanges, the return postage will incur the applicable shipping charges (please see Shipping for more details).

*original condition – unworn, unwashed, and with tags intact.

Of course! Please get in touch with us before sending your item to be swapped to check your required size is available.

Return policy:

If you are unhappy with you order, TEAMM8 will gladly exchange or refund the cost of the purchase. The item(s) must be in original condition* and returned within 30 days from the date of receipt to the following address:

TEAMM8
Shop 10
417-421 Bourke St
Surry Hills NSW 2010
Australia

The cost and reach of the shipping of the item(s) returned is your responsibility. Once the package has reached teamm8 HQ, we will gladly send the initial exchanged item(s) at no extra charge. With any subsequent exchanges, the return postage will incur the applicable shipping charges (please see Shipping for more details).

*original condition – unworn, unwashed, and with tags intact.

We accept most major credit cards which include Visa, Mastercard and American Express through PayPal on checkout. We also offer AfterPay.

AfterPay is an online payment method that allows you to pay for your online purchases after receiving them in 4 installments – how awesome! See the AfterPay website for full information.

AfterPay is currently only available for those in Australia. To use AfterPay on TEAMM8 make your order like normal and then select AfterPay at checkout under Payment Options.

If you have any queries regarding your AfterPay account, please contact Afterpay directly via email to info@afterpay.com.au or call 1300 100 279.